As a family-owned business, we share our DME customers’ perspective, appreciate their unique challenges, and are pleased to provide resources that can help their businesses stay healthy.
Consultative Account Managers
Where some supplier reps act as mere order-takers, Milliken reps serve as business advisors to our customers. Partnering with thousands of DMEs across the country puts us in a perfect position to pick up on new ideas and spot trends. Our team members regularly share these observations with customers, point out the potential business impact, and suggest products and ideas for capitalizing on these trends.
Single-Source Efficiency
The depth and breadth of our product line – over 60,000 items from more than 1,400 manufacturers – gives you access to the products your customers want and need, and spans the entire range of life. From breast pumps for nursing moms to Aids for Daily Living to help seniors enjoy greater mobility and a better quality of life, we have it. The single-source convenience we offer means you can spend less time ordering, tracking shipments and paying multiple suppliers, and more time building your bottom line.
Ease and Speed of Ordering
Milliken customers who order online enjoy a faster experience with fewer clicks. Custom web dashboards let you create favorites lists, save your order histories, and control which of your employees are authorized to place orders. It’s a state-of-the-art system designed for speed, accuracy and accountability.
Multiple Delivery Options
Whether you need products delivered to your business or directly to your customer, Milliken makes it happen fast. From our four distribution centers – in Ohio, Florida, Texas, and California – we can provide delivery in 1-2 days to 96% of the country. You can also take advantage of our drop-shipping and we’ll deliver the order straight to your customer in your name, expanding your service area exponentially.